Privacy Policy

At Vtech Solutions UK Ltd your privacy is very important. We want you to enjoy the internet with confidence and to be able to make the most of the information provided. We have created this Privacy Policy to demonstrate how Vtech Solutions UK Ltd collects information from all end users of (the “Services”), those who access our Services but do not make a purchase (“Visitors”) and those who make a purchase (“Customers”) and then what we do with that information.


Vtech Solutions UK Ltd collects information in different ways from Visitors and customers who access the various parts of our Services. We use this information mainly to enhance your experience and provide a higher level of service. However, this information is nor shared with or sold to third parties unless we have received your permission beforehand or where we are required by law or other special cases as explained below.


The registration and purchase information you provide – including credit cards – is secured using 128bit Secure Sockets Layer (SSL) encryption technology. SSL technology encodes this information to prevent it being intercepted and read as it is transmitted over the Internet. The encrypted data goes to a secure site where your information is stored on restricted-access computers located at restricted-access sites. We will take every precaution we can and use as much technology is we feel appropriate to ensure the integrity and security of our network and systems but cannot guarantee to stop the most determined “hackers” from illegally obtaining this information.


It is our policy not share the personal information about Visitors or Customers unless mentioned above without also providing you an opportunity to prohibit such unrelated uses. However, we may disclose personal information about Visitors or Customers, if we believe that it is reasonable to do so, including: to satisfy laws, such as the Electronic Communications Privacy Act, regulations, or governmental or legal requests for such information; to disclose information that is necessary to operate the Services properly or to protect Vtech Solutions Uk Ltd and our Members.


A “cookie” is a small data file that can be placed on your hard drive when you visit certain Web sites. We may use cookies to collect, store, and sometimes track information for statistical purposes to improve the products and services we provide and to manage our telecommunications networks. If you are a Customer, we may use a cookie to save your settings and to provide customised services to enhance your experience of our services. These cookies do not enable third parties to access any of your customer information. Additionally, should you visit a third-party web site from a link on our web site, we are not responsible for the content or their use of cookies.


A visitor or Customer’s email inquiry address is used only to answer the submitted email inquiry and not for any other purpose.


It is our policy to comply with the Children’s Online Privacy Protection Act of 1998 and all other applicable laws.


Please remember that any information you may disclose in a Discussion Forum or other public areas of our Web site or the internet in general, becomes public information. Please be very careful when disclosing personal information in these public areas.


Vtech Solutions UK Ltd reserves the right to revise, amend, or modify this policy and other policies and agreements at any time and in any manner. Notice of any revision, amendment, or modification will be posted here and will only apply to information collected after any such change.


If you have any questions about this Policy or the practices described herein, contact:
Vtech Solutions UK Ltd, 9 The Broadway, Epsom, Surrey, KT17 2JA